{"id":621,"date":"2023-02-24T17:36:28","date_gmt":"2023-02-24T16:36:28","guid":{"rendered":"http:\/\/www.nts.sk\/?page_id=621"},"modified":"2024-01-23T16:46:37","modified_gmt":"2024-01-23T15:46:37","slug":"it-sprava-a-podpora","status":"publish","type":"page","link":"https:\/\/www.nts.sk\/index.php\/services\/it-sprava-a-podpora\/","title":{"rendered":"IT spr\u00e1va a podpora"},"content":{"rendered":"\t\t
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Va\u0161e extern\u00e9 IT oddelenie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Postar\u00e1me sa o Va\u0161e IT prostredie alebo dopln\u00edme V\u00e1\u0161 IT team.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Slu\u017eby v oblasti IT spr\u00e1vy a podpory prisp\u00f4sob\u00edme na mieru va\u0161im potreb\u00e1m. Pom\u00f4\u017eeme V\u00e1m so spr\u00e1vou po\u010d\u00edta\u010dov, serverov a siet\u00ed. N\u00e1\u0161 t\u00edm odborn\u00edkov zabezpe\u010d\u00ed bezprobl\u00e9mov\u00e9 fungovanie v\u0161etk\u00fdch funkci\u00ed s\u00favisiacich s IT a r\u00fdchlo zareaguje na ak\u00fdko\u013evek probl\u00e9m, ktor\u00fd by mohla ma\u0165 Va\u0161a sie\u0165 a syst\u00e9m. Po\u010das spolupr\u00e1ce proakt\u00edvne zlep\u0161ujeme spo\u013eahlivos\u0165 a funk\u010dnos\u0165 IT infra\u0161trukt\u00fary a prisp\u00f4sobujeme na\u0161u podporu meniacim sa potreb\u00e1m V\u00e1\u0161ho podnikania.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Vybran\u00e9 slu\u017eby spr\u00e1vy IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Spr\u00e1va serverov<\/h3><\/div>
In\u0161tal\u00e1cia, konfigur\u00e1cia, aktualiz\u00e1cia, z\u00e1lohovanie a pravideln\u00e1 \u00fadr\u017eba serverov na \u00farovni HW aj SW. Rie\u0161enie chybov\u00fdch stavov a nov\u00fdch po\u017eiadaviek u\u017e\u00edvate\u013eov.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Spr\u00e1va po\u010d\u00edta\u010dov<\/h3><\/div>
Rie\u0161enie u\u017e\u00edvate\u013esk\u00fdch po\u017eiadaviek a starostlivos\u0165 o po\u010d\u00edta\u010de. Nasadzovanie aktualiz\u00e1ci\u00ed, sledovanie stavu HW, leg\u00e1lnos\u0165 SW, in\u0161tal\u00e1cia programov, odv\u00edrenie, z\u00e1lohovanie.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Spr\u00e1va diskov\u00fdch pol\u00ed<\/h3><\/div>
In\u0161tal\u00e1cia a konfigur\u00e1cia s n\u00e1sledn\u00fdm detailn\u00fdm monitoringom stavu diskov\u00fdch pol\u00ed. Proakt\u00edvny z\u00e1sah v pr\u00edpade notifik\u00e1cie o chybe alebo zlyhan\u00ed. Pravideln\u00e9 aktualiz\u00e1cie.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Spr\u00e1va virtualiz\u00e1cie<\/h3><\/div>
Spr\u00e1va virtu\u00e1lneho prostredia, pravideln\u00fd health check virtu\u00e1lneho prostredia v oblasti v\u00fdkonu a bezpe\u010dnosti, nasadzovanie aktualiz\u00e1cii a upgrade na nov\u00e9 verzie.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Spr\u00e1va sie\u0165ov\u00e9ho prostredia<\/h3><\/div>
Starostlivos\u0165 o sie\u0165ov\u00e9 prostredie od in\u0161tal\u00e1cie zariaden\u00ed a\u017e po konfigur\u00e1ciu polit\u00edk na firewalloch. Monitoring a rie\u0161enie incidentov a rekonfigur\u00e1ci\u00ed sie\u0165ov\u00fdch prvkov.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Servisn\u00e1 podpora DELL EMC<\/h3><\/div>
Roz\u0161\u00edren\u00e1 podpora pre DELL EMC zariadenia. V\u010faka n\u00e1\u0161mu partnerstvu s DELL EMC dok\u00e1\u017eeme rie\u0161i\u0165 incidenty priamo s v\u00fdrobcom r\u00fdchlej\u0161ie a efekt\u00edvnej\u0161ie.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Premium support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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U\u013eah\u010d\u00edme a zefekt\u00edvnime odstra\u0148ovanie por\u00fach na DELL EMC zariadeniach.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Preneste komunik\u00e1ciu vo veciach servisnej podpory DELL EMC zariaden\u00ed na n\u00e1s. Vybav\u00edme n\u00e1hradn\u00e9 diely, odkomunikujeme servisn\u00e9 \u010d\u00edsla, pom\u00f4\u017eeme aj nad r\u00e1mec be\u017enej z\u00e1ru\u010dnej reklam\u00e1cie, najm\u00e4 ak sa jedn\u00e1 o servery, diskov\u00e9 polia a \u010fal\u0161ie kritick\u00e9 zariadenia pre dostupnos\u0165 Va\u0161ich d\u00e1t a aplik\u00e1ci\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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  • Monitoring parametrov syst\u00e9mov\u00a0 a zariaden\u00ed 24\u00d77 (servery, diskov\u00e9 polia, sie\u0165ov\u00e9 zariadenia, po\u010d\u00edta\u010de, aplik\u00e1cie, datab\u00e1zy)<\/li>
  • Automatizovan\u00fd proces opravy\u00a0 na z\u00e1klade hl\u00e1senia monitoringu \u2013 otvorenie servisn\u00e9ho pr\u00edpadu u v\u00fdrobcu, diagnostika zariadenia online\/onsite, objednanie a v\u00fdmena HW komponentu na mieste, aplikovanie v\u0161etk\u00fdch potrebn\u00fdch updatov firmware a patchov<\/li>
  • Komplexn\u00e1 diagnostika z\u00e1vady \u2013 pos\u00fadenie mo\u017en\u00e9ho vplyvu nastaven\u00ed OS, hypervizora, konfigur\u00e1cie LAN\/SAN<\/li>
  • Dedikovan\u00fd Technical Service Manager<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Doplnkov\u00e9 slu\u017eby<\/strong><\/h3>
    • Health-check \u2013 pravideln\u00e1 slu\u017eba proakt\u00edvnej starostlivosti o syst\u00e9my zah\u0155\u0148aj\u00faca update FW a SW patchov v z\u00e1vislosti na aktu\u00e1lnych HCL<\/li>
    • Syst\u00e9mov\u00e1 podpora\u00a0 pre VMware vSPhere + vSAN, Microsoft Windows Server OS, Microsoft podnikov\u00e9 aplik\u00e1cie (Exchange, SQL server)<\/li>
    • Roz\u0161\u00edren\u00fd support pre syst\u00e9my diskov\u00fdch pol\u00ed Dell a EMC \u2013 optimaliz\u00e1cie v\u00fdkonu, konfigur\u00e1cia vysokej dostupnosti, optimaliz\u00e1cia nastaven\u00ed FC\/iSCSI\/FCoE Storage Area Network<\/li>
    • Z\u00e1lohovanie + Disaster Recovery \u2013 rie\u0161enie pre obnovu d\u00e1t a produk\u010dn\u00fdch syst\u00e9mov v pr\u00edpade havarijnej onsite situ\u00e1cie, z\u00e1lohovanie fyzick\u00fdch serverov \/ virtu\u00e1lnych serverov<\/li>
    • Asset management \u2013 slu\u017eby pre inventarizovanie hardv\u00e9rov\u00fdch zariaden\u00ed, audit softv\u00e9rov\u00fdch licenci\u00ed, licen\u010dn\u00e9 poradenstvo pre Microsoft, Microsoft SPLA,\u00a0 VMware a Oracle.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Va\u0161e extern\u00e9 IT oddelenie Postar\u00e1me sa o Va\u0161e IT prostredie alebo dopln\u00edme V\u00e1\u0161 IT team. Slu\u017eby v oblasti IT spr\u00e1vy a podpory prisp\u00f4sob\u00edme na mieru va\u0161im potreb\u00e1m. Pom\u00f4\u017eeme V\u00e1m so spr\u00e1vou po\u010d\u00edta\u010dov, serverov a siet\u00ed. N\u00e1\u0161 t\u00edm odborn\u00edkov zabezpe\u010d\u00ed bezprobl\u00e9mov\u00e9 fungovanie v\u0161etk\u00fdch funkci\u00ed s\u00favisiacich s IT a r\u00fdchlo zareaguje na ak\u00fdko\u013evek probl\u00e9m, ktor\u00fd by mohla ma\u0165 Va\u0161a sie\u0165 a syst\u00e9m….<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":561,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-621","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/pages\/621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/comments?post=621"}],"version-history":[{"count":13,"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/pages\/621\/revisions"}],"predecessor-version":[{"id":1363,"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/pages\/621\/revisions\/1363"}],"up":[{"embeddable":true,"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/pages\/561"}],"wp:attachment":[{"href":"https:\/\/www.nts.sk\/index.php\/wp-json\/wp\/v2\/media?parent=621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}